Grand Mercure Lake Hamana Resort & Spa offers 5-star accommodation with a sauna and free WiFi throughout the property. This family-friendly Hamamatsu hotel serves a buffet breakfast and features a 24-hour front desk.
Rooms & Amenities
Rooms at Grand Mercure Lake Hamana feature air conditioning and amenities for comfort. Family rooms include executive lounge access and a mix of beds and futons for flexible sleeping arrangements.
Dining & Nearby Options
The hotel's on-site dining options cater to various tastes. Nearby restaurants include uxotto and Kitagangi, providing local flavors.
Leisure & Attractions
Grand Mercure Lake Hamana Resort & Spa features leisure facilities including a sauna for relaxation. Notable attractions include Hamanako Garden Park, located 1.5 miles from the property.
Transportation & Services
Transportation options near the hotel include bus stops such as Nishinomiya and Yamazaki-minami, both within walking distance. The nearest airport is Shizuoka Airport, located 39 miles away.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
2 persons
36 m²
2 Single beds
Classic Twin Room
2 persons
36 m²
2 Single beds
Classic King Room
2 persons
36 m²
1 King-size bed
Standard Twin Room Shower Booth
2 persons
36 m²
4 Single beds
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
City Centre
Hamamatsu
10.2
km
Airports
Shizuoka (FSZ)
65.1
km
Chubu Centrair International (NGO)
97.8
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
My stay at The Hamanako was a mixed experience. While the onsen and the variety of food during meals were pleasant, I found the lack of dining options and outdated facilities disappointing. The pool was clean, but the frequent closures for cleaning and limited hours made it less enjoyable.
Rooms
6.0
The room was large, providing ample space, but the furnishings felt old and in need of renovation. The overall atmosphere was tired, and the air conditioning was central, which sometimes made the room too warm.
Service
7.0
The staff were friendly and helpful, but their English skills could use improvement. I appreciated their effort, but communication was sometimes challenging.
Location
5.0
The hotel is situated in a quiet area, but it feels isolated. It's not convenient for those without transport, as nearby options for food and activities are limited.
Dining
7.0
The dining experience was quite varied, especially with the buffet options for breakfast and dinner. I enjoyed several dishes, especially the fresh ingredients, though the lunch situation was lacking.
Facilities
6.0
The facilities, such as the onsen and pool, were decent but were hindered by maintenance issues and limited hours. I found the pool to be nice, but the cleaning interruptions were frustrating.
Jimmy
United States,
March
2025
7.2/10
My stay at The Hamanako was filled with both highlights and moments of disappointment. The buffet selection for meals was quite extensive, especially the breakfast options, although the overall facilities felt a bit dated. The room was spacious and had a lovely lake view, though I wished for more activities during the day. especially since meals outside breakfast were an additional cost.
Rooms
7.0
The room was very spacious with a wonderful lake view, though the furniture felt outdated and had a musty smell.
Service
7.0
The staff were friendly and helpful, but I felt their English skills could use some improvement.
Location
6.0
The hotel is in a nice, quiet area, but it felt isolated and would be best for those with their own transport.
Dining
7.0
The breakfast buffet was enjoyable with a wide variety of options, yet the pricing for lunch and dinner was quite steep and not inclusive.
Facilities
5.0
The onsen provided a relaxing experience, but the hotel lacked activities and had limited operational hours for amenities.
Andy
United States,
February
2025
6.0/10
I had a mixed stay at The Hamanako in Hamamatsu. The hotel has a lovely location with nice views of the sea and a refreshing onsen experience. However, I found the facilities and rooms to be dated, and the dining options could be limited. Overall, it felt more like a basic hotel than a full-service resort.
Rooms
7.0
The room I stayed in was spacious but felt quite outdated, with worn furniture and a slightly musty smell. However, the view from the window was beautiful and added to the charm.
Service
7.0
The staff were generally friendly and helpful, making me feel welcome throughout my stay. However, some staff members needed to improve their English for better communication.
Location
6.0
While the hotel's location near the lake was peaceful, it's quite isolated. If you don't have your own transport, it can be challenging to reach stores or other areas.
Dining
6.0
I enjoyed the variety offered at breakfast; there were many fresh options to choose from. However, dinner was pricey without many choices included, and there were no lunch options available, which was disappointing.
Facilities
5.0
The pool was nice but often required us to leave for cleaning. The lack of activities during the day made it feel a bit too quiet. Also, there were no shuttles provided to explore the area.
William
United States,
February
2025
7.2/10
My stay at The Hamanako was mixed. The dining options were extensive with great international flavors, especially at breakfast, but the overall hotel experience felt dated and lacked facilities. While the large room offered stunning lake views, the lack of food options during the day and the noisy environment detracted from the relaxation I hoped for.
Rooms
7.0
The room was spacious, offering a lovely view of the lake. However, the furniture felt outdated, and there was an old, musty smell present.
Service
7.0
The staff were friendly and helpful, though they could improve their English for better communication.
Location
5.0
The hotel's location was nice and quiet but completely isolated, making it necessary to have your own transport. There was no shuttle service available, which was a little frustrating.
Dining
8.0
I enjoyed the variety of the buffet, especially the fresh salad options and local delicacies. However, finding food outside breakfast and dinner was a challenge since there's no lunch service at all.
Facilities
6.0
While the onsen was a great feature, the lack of available activities and the closure and cleaning schedules at the pool made it hard to fully enjoy the facilities.
Ken
United States,
February
2025
8.0/10
I had a relaxing stay at this spa hotel, which offered a peaceful atmosphere and excellent amenities. The rooms were spacious and well-kept, making it easy to unwind. The location is convenient, close to attractions, but some areas can be noisy at night. The dining options were decent, though room for improvement remains. Overall, it was a good value for the amenities provided.
Rooms
8.0
The rooms were spacious and well-kept, making it easy to unwind.
Service
9.0
The staff was attentive and helpful throughout my stay.
Location
7.0
The hotel is conveniently located near various attractions, but some noise from the street can be heard at night.
Dining
7.0
The dining options were decent, though room for improvement remains.
Facilities
9.0
The spa facilities were fantastic and provided a true retreat experience.
Arthur
United States,
January
2025
7.8/10
My stay at this spa hotel was quite relaxing overall. The ambiance was soothing, and I really enjoyed the spa amenities they offered. The rooms were comfortable, but I felt they could have been a bit more modern. The dining options were decent, and I appreciated the breakfast, though I would have liked more variety. Overall, it was a good value for the spa experience, but there's room for improvement in some areas.
Rooms
7.0
The rooms were comfortable but could use a modern touch.
Service
8.0
The service was attentive and accommodating during my stay.
Location
Dining
7.0
The breakfast was enjoyable, but I wish there were more options available.
Facilities
9.0
The spa facilities were well-maintained and added to the relaxation experience.
Sara
United States,
January
2025
7.6/10
This spa hotel really knows how to create a relaxing atmosphere! The rooms are spacious and modern, and the pool area is absolutely inviting. I enjoyed a rejuvenating spa treatment, which was a highlight of my stay. That said, I found the dining experience a bit underwhelming; the options were quite limited, which was disappointing. The price was fair for the overall experience, but I expected a bit more in terms of dining variety.
Rooms
9.0
The rooms were spacious and modern, providing a comfortable stay.
Service
8.0
The staff was attentive and accommodating, making my visit enjoyable.
Location
7.0
The hotel is situated in a tranquil area, perfect for relaxation, but not too close to shops or attractions.
Dining
5.0
The dining options were limited, which was a letdown during my stay.
Facilities
9.0
The pool area was pristine and a perfect spot to unwind after a long day.
Benjamin
United States,
December
2024
7.4/10
My stay at The Hamanako was a mixed experience. The highlight was undoubtedly the diverse buffet food offered for breakfast and dinner, which was both fresh and satisfying. However, the facilities, like the pool, had a few downsides, including scheduled cleaning times that limited usability. Lastly, while I appreciated the spacious room and the onsen, the lack of dining options during the day and the outdated decor left something to be desired.
Rooms
7.0
I enjoyed the spacious standard twin room with beautiful lake views, but the decor was somewhat dated.
Service
7.0
The staff were friendly and helpful, but their English could use improvement.
Location
6.0
The location was peaceful but felt quite remote. it was only suitable for those with their own transport.
Dining
8.0
The buffet offered a wide range of delicious options, like fresh sushi and unique fruit smoothies, but it was disappointing that lunch wasn't available.
Facilities
5.0
The pool was nice, though it required frequent cleanings that interrupted our enjoyment. Additionally, the table tennis room was closed until late afternoon.
John
United States,
December
2024
7.8/10
The hotel offers a comfortable stay with nice amenities, making it a decent choice overall. The spa facilities were quite enjoyable, providing a relaxing atmosphere, though I felt the dining experience could use some enhancement. While the rooms were cozy and the staff made me feel welcomed, the limited breakfast variety and some issues with Wi-Fi were letdowns. Still, the view from my room was a real highlight of the stay!
Rooms
8.0
The rooms were spacious and clean, which added to my comfort during the stay.
Service
9.0
The staff was friendly and attentive, always ready to help.
Location
9.0
The hotel is situated in a convenient spot, close to local attractions and the beach.
Dining
5.0
The breakfast options were limited, which was disappointing as I expected more variety.
Facilities
8.0
The spa and pool facilities were well-maintained and provided a relaxing environment.
Comfortable rooms
Limited breakfast variety
John
United States,
November
2024
7.8/10
My stay was mostly pleasant with clean, comfortable rooms and a relaxing atmosphere. The spa services were top-notch, providing a truly rejuvenating experience. However, I found the dining options a bit lacking, and the Wi-Fi wasn't free, which was a bummer. Overall, the hotel offered good value for what I paid, but it could enhance the dining and connectivity aspects.
Rooms
9.0
The rooms were exceptionally clean and comfortable, making it a cozy retreat after a day at the spa.
Service
8.0
The service was attentive and warm, which made me feel very welcomed throughout my stay.
Location
9.0
The hotel is situated in a serene location, perfect for relaxation, yet still accessible to nearby attractions.
Dining
5.0
The dining options were somewhat limited, and I wished there were more choices, particularly for breakfast.
Facilities
8.0
The spa facilities were fantastic and really helped me unwind, but the pool could have been larger.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of JPY3,025 per person per day.
You can start your day with a full breakfast, which costs JPY3,800 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
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